 | |
About
Us
Company Background
namebrandbeds.com is a leading Midwest bedding retailer. Through our tremendous
volume, we are able to get the best prices for you from the leading manufacturers.
As part of the Mattress USA, Inc., group of companies, we are authorized retailers
for all of the products that we carry. All products come with full manufacturer's
warranty. We built our business one customer at a time, and we're proud of the
great business we've built on our reputation of superior value and service.
Yahoo Top Service NameBrandBeds is consistently rated Excellent by hundreds of Yahoo Shopping customers. Many websites claim great service, our great service is independently certified!
For great selection and service on a new mattress, visit our sister companies US-Mattress.com and BrandNameMattress.com which features Sealy mattresses, Simmons mattresses and Stearns & Foster mattresses. Save money on a new mattress!
Business Philosophy
We built our business one customer at a time, and we're proud of the great business
we've built on our reputation of superior service. We handle and stock most of the products we ship from our 30,000 square foot warehouse, so we can ensure quality service. We've also built our business
one employee at a time, and we're proud of the shared values carried by each
and every one of our team members. Offering great value and service to our customers,
while fostering a strong and fun work team, is what drives our business.
Sales Tax
NameBrandBeds.com collects sales tax on Michigan and Indiana
purchases only!
Order Cancellations
Orders can be canceled anytime prior to your home delivery (If you cancel within
48 hours of placing your order, there is no charge. After 48 hours, we reserve the right to assess
a 15% restocking fee.) To cancel an order, call us at 1-800-880-8319.
Order Returns
Bedroom furniture and bedding accessory purchases are 100% refundable for 30
days from delivery. Returned merchandise needs to be undamaged and packed in
the original packaging materials. Customer is responsible for return shipping
charges. To process a return, just give us a call. Of course, if your new bed is damaged in shipment, we will exchange
it right away for you at no additional charge. Just make note of the damage on the shipper's
receipt and give us a call so we can assist.
Affiliate Linking
If you operate another website and would like to link to ours, you can earn 5% on all sales generated from your site! Send us an email to affiliates@us-mattress.com and when we set you up as an affiliate, we will also provide you with a url to track your performance. All payments are sent out on a monthly basis.
Earn Referral Cash
With our customer referral program, simply tell friends and family
about NameBrandBeds.com. For every new customer that provides
your name or order number when placing their order for $399 or more, we'll send you a
check for $25! Contact Info:NameBrandBeds.com Mattress USA, Inc., Group 1289 Rickett Road Brighton, MI 48116 1-800-880-8319 Sales and Customer Service: Monday 8:00 am to 8:00 pm (Eastern Time) Tuesday through Friday 8:00 am to 6:30 pm (Eastern Time) Saturday-Sales Only10:00 am to 6:00 pm Shipping Information:
Enter information about how long it takes for orders to be filled from your store. Use a conservative estimate so you set buyer expectations accordingly.
Refund, Returns and Cancellation Policies:
Enter details of your refund, return, or cancellation policies (if any). Provide instructions for when and how buyers can get a refund, return merchandise, or cancel an order. Review the refund policy of other stores to get an idea of the different approaches and then create the policy that works best for your store.
Frequently Asked Questions:
Answer any questions that buyers are likely to have such as how they can check an order’s status, how can they contact you if they have immediate questions, or what shipping options your store offers. |
|