About Us
Welcome to NameBrandBeds.com!
NameBrandBeds.com is the bedding and furniture division of the Mattress USA group of companies, one of the largest furniture & mattress retailers in the Midwest. We've served over 250,000 satisfied customers from California to Maine. We are authorized retailers for all of the products that we carry and all products come with full manufacturer's warranty. Our huge selection of brand name models is available to you no matter where you live - in a secure and informative shopping environment. Shop the largest selection of competitively priced bedroom furniture, bedding and accessories, available for purchase in the United States! With over 30,000 square feet of warehouse space, we can ship most products directly to you. Because we're factory authorized by top companies in the furniture and bedding industry, we can offer great prices on the brand names you know and love.
Need a mattress? For our widest selection and best service on a new mattress, visit our sister companies
US-Mattress.com and
BrandNameMattress.com featuring Sealy, Simmons, Stearns & Foster mattresses and more! US-Mattress: How to buy mattress.
Our Business Philosophy
We built our business one customer at a time, and we're proud of the great business we've built on our reputation of superior service. We've also built our business one employee at a time, and we're proud of the shared values carried by each and every one of our team members. Offering great value and service to our customers, while fostering a strong and fun work team, is what drives our business.
Yahoo Top Service NameBrandBeds.com is consistently rated Excellent by hundreds of Yahoo Shopping customers. Many websites claim great service, our great service is independently certified!
Sales Team
Our sales team is noncommissioned so you'll experience a no-pressure shopping environment. Everyone in the company is also factory trained by manufacturer representatives. Our commitment to having a knowledgeable team helps us provide helpful information at every level, not just with the Sales Team. Every new product line means new training and keeping our team up to date on the latest information. We're focused on providing you with all the information you'll need to make a great purchase.
Contact Info:
NameBrandBeds.com
1289 Rickett Road
Brighton, MI 48116
1-800-880-8319
Sales and Customer Service Hours:
Monday through Friday 8:00 am to 6:30 pm (Eastern Time)
Saturday-Sales Only 10:00 am to 4:00 pm (Eastern Time)
Sales Tax
NameBrandBeds.com collects sales tax on Michigan, Ohio, Utah and Indiana purchases only!
Free Delivery
NameBrandBeds.com delivers anywhere in the United States for FREE. (Please see our "Free Delivery" page for details on how your delivery will be handled).
Earn Referral Cash
With our customer referral program, simply tell friends and family about us. We'll send you a check for $50 for each new customer that provides your name or order number when placing their order for $499 or more. (Applies on new customer orders shipped to different addresses.)
Canceling or Change Orders
Orders can be canceled or changed without any fee up to 48 hours. Just email us or call us during business hours at 1-800-880-8319. Orders after 48 hours are unable to be canceled or changed as we are financially responsible for the order and their shipping is already in process. It would be subject to our Returned or Refused Non-Damaged Orders Policy. Get if Fast Items and Get it Now items cannot be changed or canceled due to the rapid processing and shipping.
Returned or Refused Non-Damaged Orders
Our guarantee is simple; purchases are refundable for 30 days from delivery. Returned merchandise needs to be undamaged, in new and unused condition, and include original packaging materials and product literature. Customers are responsible for incurred round trip shipping fees + 17% restocking fee, and must be received within 30 days. Credit will be given in 3-5 business days from product return arrival. If the item is large or oversized; you can contact us to schedule return pick-up. You will be informed of incurred shipping fees via phone or email for approval of return before pickup is scheduled.
Custom ordered product (Amisco, Wesley Allen, Sydney Klein Designs, Eastern Accents Beds and Matouk Linens) is subject to a 30% restocking fee when returned due to the specific nature of the product. To process a return, just email us or call us during business hours at 1-800-880-8319.
Of course, if your new furniture is damaged in shipment, we will replace the damaged item or send out a certified repair technician right away for you at no charge. Just make note of the damage on the shipper's receipt and give us a call within 1 day so we can assist.
Non-Returnable Items and Final Sale
RTA product that has been assembled, Clearance and Overstock Items, Unpackaged Linens, and Monogrammed Linens from Sferra and Matouk are final sale and unable to be returned or exchanged.
Back Order
Although we try our best to inform you before your order is placed, an item may be on backorder with the manufacturer. In the event your order is on back order, we are happy to cancel it for you at no charge. However, if the item has already shipped within the indicated delivery timeframe, it would be subject to the Returned or Refused Non-Damaged Orders Policy.
Personal Protection Policy
Your personal protection is a priority at NameBrandBeds.com. Accordingly, your orders are processed with powerful encryption technology to achieve maximum information protection. Federal law limits your liability to $50 for fraudulent use of your credit card. NameBrandBeds.com will cover your liability up to $50 in the unlikely event your purchase transaction on our site results in fraudulent use of your card. Furthermore, NameBrandBeds.com will not sell or share your personal information to outside parties. Period. We are delighted you visited our store. If we can be of any further service, please drop us an email for a prompt reply. Please enjoy your shopping experience. We know you will!
Copyright Permission Notice:
Copyright in the documents and/or the software provided in this web site is owned by or licensed to NameBrandBeds.com (Mattress USA, Inc.) You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Notice and Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.
Coupons and Special Offers:
Our coupons and special offers cannot be combined with other coupons or offers. Bing cash-back promotions are voided when using any coupon codes.
Terms of Use:
The material contained in this web site has been checked for accuracy; however, all material is provided without any express or implied warranties. Neither NameBrandBeds.com (Mattress USA, Inc.) nor its affiliates assumes responsibility for any errors or omissions in the material. In no event shall Mattress USA, Inc. or its affiliates be liable for any special, indirect or consequential damages resulting from any use or performance of, or content errors or omissions in the material, even if notified in advance of the potential for such damages. All users of the material agree that access to and use of the material is subject to the terms and conditions stated in this legal notice, as well as all applicable laws, and such access and use is at the user's own risk. These terms and conditions are subject to change from time to time without notice by updating or revising this legal notice.
